What is Hometracker365?

Your home's digital bible. Organize and lifetime-track all important home information with a calm, beautiful, and trustworthy tool.

The history book for your house. Appliances, systems, warranties, vendors, utilities, tasks, expenses, inventory, and files live in one place - from the day you move in, to the day you hand over the keys to the next owner.

Open dwello365.com and choose Homeowners. Sign in with Google, Microsoft, Facebook, or email. Choose Add Your First Home. Address, the year built, beds and baths, roof, and utilities are enough. Finish the rest later.

A realtor invited me. What is different?

Use the email the invite was sent to. The home is linked when you accept. This will allow the realtor to view the information that has been entered.

I just bought a house that already has a book. How do I claim it?

On the landing page, choose Claim Home. Sign in with the email that received the transfer, then enter the 6-digit code. You inherit systems, vendors, and task history.

How long is the trial?

30 days. After that, upgrade to keep using the app. Your data is kept.

Where can I see a finished example?

From the homepage click on "View Home Information" and Search for 1847 Willow Creek Lane, Franklin, TN 37064. No login. It is a sample 2012 Craftsman. Do not treat it as your house.

What does the Homeowner plan include?

Tracking, warranty alerts, recall checks, the maintenance calendar, expenses, inventory, household sharing, and document and photo storage, and reminder email notifications for filters, warranty expirations. This plan is $19.99 a year.

What does Homeowner not include?

The ability for anyone else to view the homes details. Family invites are not a public listing.

What is Public Viewing?

$49.99 one-time for one home, or $30 if you have already paid for the homeowner plan. It unlocks an Unlisted or Public page and the ability to transfer the home information at change of ownership. It does not publish the page by itself. You still choose which individual items to make publicly visible.

Can my realtor pay for me?

Yes. They can give a Homeowner year, Public Viewing, or both. You see a short banner and the product name. You do not need a card on file to open the gifted plan. The gift does not publish the home and does not flip Allow Realtor View Rights.

Does a gifted year renew on my realtor's card?

No. After a gifted year, you add your own payment method to keep Homeowner at $19.99 a year. Public Viewing is one-time on that home and does not lapse with the year.

Is Public Viewing on every home in my account?

No. The Homeowner year covers you. Public Viewing is per home.

What should I add first?

Do not finish the book in one night. These six records pay off first: HVAC, including filter size and type, last filter change, and last service. Water heater: tank or tankless, fuel, capacity, warranty end. Three big appliances, with a photo of the model sticker. Three vendors: HVAC, plumber, electrician. Two repeating tasks, including the HVAC filter. Insurance carrier and agent, plus water, electric, and gas.

Will I get reminders?

Warranty and task alerts go to the email on your account. If they are missing, check spam and the address in your profile.

What are recall checks?

After you add an appliance or system, Dwello365 compares it to CPSC and manufacturer recall lists. Open Recalls will appear anytime you buy a new appliance.

Where do receipts and files go?

Take a picture of the receipt and upload it to the item, tying them together. You can add multiple pictures for each item (receipt, warranty Info., etc).

How do I share with a spouse or co-owner?

Use Home sharing. The same invite works for a tenant or property manager. This is a private, account-based invite. It is not the buyer page, and it does not require Public Viewing.

What is the difference between View Only and Full Editor?

View Only can read the information. The realtor slider is visible but disabled. Full Editor can add systems, tasks, and files, and can enable the realtor to view the home.

What is Allow Realtor View Rights?

The switch on the Realtor card. "On" means that realtor can see this home in their Dwello365 dashboard. "Off" means the home leaves their dashboard immediately. You control it. The realtor cannot turn it on from their side.

If I type my realtor's name, can they see the home information?

No. A name, phone, or email on the card is not access. The slider starts "Off" unless that realtor invited you. Removing the realtor from the card turns the flag "Off".

Can my realtor publish the home?

No. Only you or a Full Editor set Private, Unlisted, or Public, and only you or a Full Editor regenerate the link.

Can they see records I hid from buyers?

If view rights are "On", they can edit the book, including records that are not marked "Show on public" listing. Buyers on the public page cannot see private items. Turn the slider "Off" if you do not want an item to be seen.

How do buyers open the book?

Only after Public Viewing is active on that home, and you set visibility. Buyers do not need an account.

What is the difference between Private, Unlisted, and Public?

Private - default. No public page. Direct links do not open. The address does not appear in View Home search. Unlisted - anyone with the exact link can view it. It will not show up if someone searches for the home. Public - the link works, and the street address can be found on View Home Information search.

Unlisted and Public both require the Public Viewing plan?

Yes. Homeowner-only plan stays Private.

What should I leave off the public page?

Open Public Access and mark Show on public listing only on records you want shown. Leave these off: Insurance policy numbers. Mortgage notes. Utility account numbers.

Can I kill an old link?

Yes. Regenerate link issues a new token and immediately breaks the old URL. Turning visibility back to Private also stops the page until you set Unlisted or Public again.

Which setting should I use first?

Unlisted, if you are sending the page to a buyer, an inspector, or a cooperating agent. Public means anyone who searches for the street address can open it.

How do I hand the book to the buyer?

Transfer home ownership is included with Public Viewing. Dwello365 emails the buyer a 6-digit code. They sign in with that email and chose "Claim Home". Do not transfer before you are ready to hand over the book.

What does the buyer inherit?

Systems, appliances, vendors, and task history, plus Public Viewing if it is active on that home. The new Homeowner if gifted a year of dwello365.

Does the public page stay up after closing?

If Public Viewing is active and visibility is still Unlisted or Public, the link keeps working. The new owner can tighten visibility or regenerate the link.

Chat widget in the app, or dwello365.com/support. Terms: dwello365.com/terms.

support@dwello365.com · dwello365.com

dwello · Your home history book

Homeowner FAQ

Written for homeowners and Full Editors. The Homeowner plan does not publish a buyer page.

Prices are what you see on /pricing. A realtor may gift a plan. That gift does not publish the home.

Getting started

Plans

The book

Sharing the household

Your realtor

Selling

Transfer

Support

Dwello is a home-history tool, not a substitute for insurance, inspections, or licensed advice. You control what is public. Confirm inclusions and exclusions when you sell.