Terms & Conditions

• You must be at least 18 and able to form a binding contract.
• If you use Dwello as a realtor or for a brokerage, you represent that you are licensed where required and have authority to bind that business.
• Use the Services only for lawful purposes related to documenting, sharing, or transferring a home record.

Dwello is a home-history book for appliances, systems, warranties, vendors, utilities, tasks, expenses, inventory, and files. Plans include a 30-day trial, Homeowner at $19.99 per year, and Public Viewing at $49.99 one-time ($30 upgrade from Homeowner). The price you pay is the price shown at checkout.

Dwello is not an MLS, listing service, inspection, appraisal, survey, title search, home-warranty contract, or a substitute for seller’s disclosures or licensed advice. Users supply the information in a home book. We do not verify serial numbers, service dates, warranties, or property facts.

• Keep your login confidential. You are responsible for activity under your account, including records added by editors you invite.
• You may sign in with email or with Google, Microsoft, or Facebook.
• We may suspend or close an account that violates these Terms or creates risk for other users.

You keep the rights you already have in content you upload. You grant Dwello a limited license to host, display, back up, and transmit that content solely to operate the Services you requested — including invites and a public View Home page if you enable Public Viewing.

Do not put Social Security numbers, passwords, or full financial account numbers on a public page. A public page is not an offer to sell. Transfer-of-ownership tools move the Dwello record only; they do not transfer legal title to real property.

Do not upload content you lack rights to share, impersonate others, scrape or interfere with the Services, or access a private home book without an invite or a public page the owner enabled.

• Trial: 30 days free. Home data is kept if a trial lapses so you can resume.
• Homeowner: $19.99 per year, billed in advance, until you cancel.
• Public Viewing: $49.99 one-time, or $30 to upgrade from an active Homeowner plan.

A realtor may gift an existing Homeowner year ($19.99 prepaid, no realtor auto-renew) and/or Public Viewing ($49.99 one-time) to a homeowner. A gift does not grant the realtor view rights and does not publish the home. After a gifted Homeowner year, the homeowner must add their own payment method to continue. Gifted Public Viewing stays on that home through a transfer of the Dwello record; a gifted Homeowner year stays on the seller’s account.

Cancel a Homeowner renewal before the next billing date from account settings or by emailing Chris@dwello365.com. Unless required by law, fees are non-refundable once a plan period or one-time purchase has begun.

How we collect and use information, including mobile numbers, is described in our Privacy Policy. The Privacy Policy is part of these Terms.

The Services, including the Dwello name, “Your Home History Book” tagline, layout, and software, are owned by Dwello or its licensors. Feedback you send may be used without obligation to you.

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, DWELLO DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. We do not warrant that records are complete, that recall checks catch every recall, or that reminders arrive before a failure.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DWELLO WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS OR DATA. DWELLO’S TOTAL LIABILITY WILL NOT EXCEED THE GREATER OF THE AMOUNTS YOU PAID DWELLO IN THE TWELVE MONTHS BEFORE THE CLAIM OR FIFTY U.S. DOLLARS ($50). Some states do not allow certain limitations.

You will indemnify Dwello against claims arising from your content, your use of the Services, your public pages, or your violation of these Terms.

These Terms last until you or we end them. You may request account deletion at Chris@dwello365.com. We may suspend or terminate access for breach or if we discontinue the Services.

These Terms are governed by the laws of the State of Tennessee. You and Dwello agree to the exclusive jurisdiction of the state and federal courts located in Williamson County or the Middle District of Tennessee, except that Dwello may seek injunctive relief in any court. Email Chris@dwello365.com and allow 30 days to resolve a dispute informally before filing.

We may update these Terms by posting a revised version at https://www.dwello365.com/terms. Continued use after the effective date is acceptance. Material changes to the text program will be announced to opted-in users before they take effect.

Dwello · Chris Hare, Founder

• Email: Chris@dwello365.com
• Web: www.dwello365.com

These Terms are the rules of the service. They are not a substitute for legal, real-estate, or insurance advice.